Faqs

We specialize in ladies’ footwear, offering a wide range of styles including heels, sandals, flats, boots, and casual wear. Each pair is designed with comfort, style, and quality in mind.

Browse our collection at glamstepshoes.store , choose your preferred shoes, select the size, and add them to your cart. Once you proceed to checkout and provide your details, your order will be confirmed via email.

We only accept the following secure payment methods: Cash on Delivery (COD) JazzCash EasyPaisa We do not accept direct bank transfers, credit cards, or other payment methods.

Yes, we deliver all across Pakistan using trusted courier partners to ensure safe and timely delivery of your order.

Delivery times depend on your location. Orders in major cities are usually delivered faster, while deliveries to remote areas may take a little longer. You’ll receive tracking details once your order has been dispatched.

We recommend checking our size chart available on the product pages before placing your order. If you’re unsure, feel free to reach out to our support team for guidance.

Yes, returns and exchanges are possible for eligible products. Shoes must be unused, unworn, and in their original packaging. For more details, please review our Return & Refund Policy page.

If you receive a damaged item, defective shoes, or the wrong size, please contact us immediately at info@glamstepshoes.store with your order details and product photos. We’ll arrange a replacement, exchange, or refund.

Yes, refunds are available if your return is approved. Refunds will only be processed via Cash on Delivery (adjustments), JazzCash, or EasyPaisa, depending on your original payment method.

To keep your shoes in great condition: Avoid prolonged exposure to water and moisture. Store them in a cool, dry place. Use a soft cloth or brush for cleaning. For delicate materials, consider using protective sprays.